Shipping & Return Policy
Ranger Surplus strives to process and ship orders placed on our website within 24 hours from the time your order is received for in stock items, however it can take up to 5 days for your order to leave our warehouse. Please NOTE that orders are not processed or shipped on Saturday, Sunday or Holidays. Large orders may require additional time. If an item is currently out of stock or on back order we will send you an email and provide you with options. (i.e. partial ship, back order etc.)
We will ship the fastest most economical way available. When you choose expedited shipping, the time starts when the item is shipped, NOT when the order is received.
We ship via UPS ground.
Currently, we only ship to the US
Returns are accepted for items without wear or tear within 2 weeks of your purchase. We will replace defective items if necessary. Shipping Charges are NOT refundable. Shipping charges to return merchandise are the responsibility of the customer. Shipping charges to exchange merchandise are the responsibility of the customer. To avoid additional shipping charges items can be returned/exchanged in person with appointment.
Please contact us as soon as possible for return instructions.