Shipping & Return Policy
Ranger Surplus strives to process and ship orders placed on our website within 24 hours from the time your order is received for in stock items, however it can take up to 5 days for your order to leave our warehouse. Please NOTE that orders are not processed or shipped on Saturday, Sunday or Holidays. Large orders may require additional time. If an item is currently out of stock or on back order we will send you an email and provide you with options. (i.e. partial ship, back order etc.)
We will ship the fastest most economical way available. When you choose expedited shipping, the time starts when the item is shipped, NOT when the order is received.
We ship via USPS and UPS.
Currently we only ship to the US
We accept returns. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. Items must be in resalable condition. If the item is defective, you will receive instructions via email on what information is needed about the defect. Shipping Charges are NOT refundable. Surplus Items are sold AS IS and are not returnable or refundable.
Items should be returned to:
Ranger Surplus, 19216 Orbit Drive, Gaithersburg, MD 20879 Attn: Web Returns
Please email us at firstname.lastname@example.org as soon as possible for return instructions.